BMD Cloud: Parallels Client (macOS)

2. Configuring the connection

Now you have to configure the connection. To do so, you will need to import the file with the Parallels Client settings, which you have already downloaded in section 1.1.

PLEASE NOTE! If you import this file, already existing entries will be overwritten! Use this file only for clean installations or if you want to overwrite the previous settings!

If you want to set up the Parallels Client manually or if you have to adjust settings at a later point in time, please skip this section and continue with 2.1. Configuring the connection settings manually.

When you double-click on the new connection, the login screen opens.

When establishing the connection, a shortcut will automatically be created on the desktop, which allows you to directly access the Parallels login screen.

You can remove this desktop shortcut or generate a new one as desired.

To do so, the BMD Cloud symbol must be marked as a favourite (blue star).

2.1. Configuring the connection settings manually

You can create additional connections in the Parallels Client and preconfigure them for different users.

3. Configuring Mac operating systems

3.1. Keyboard layout

Set the keyboard layout to “German – Standard” or “ABC – QWERTZ” and click on “Add”.

Austrian German is not supported.

3.2. Allowing access

Allow the Parallels Client Full Disk Access and access to Files and Folders under System Preferences → Security & Privacy.

4. Configuring the Parallels Client

4.1. Printers

You can access the Connection Properties via the gear icon:

Select the setting RAS Universal Printing under “Technology” in the tab “Printing”. Under Redirect Printers, select Specific only and then tick the respective printer.

PLEASE NOTE! Printer compartment control and duplex settings do not work.

Never select all printers. PDF printers are not compatible.

Shared printers cannot be mapped in the Cloud.

• If no printer is available here:
  • Check the Full Disk Access.
  • If it has been granted,
    • either install the latest driver
    • or change to Microsoft Basic Printing Redirection.
• More troubleshooting options:
  • Check the printer via the settings of the default printer (see image below).
  • Double-check the printer name → it must be correct.
  • Print a test page in the BMD Cloud.
  • Check the printer in the Parallels Client if there is a timeout.
  • Check the Full Disk Access if there is an error message.
  • No print, no error message → the driver is not correct.

4.2. Connecting a local drive

The Parallels Client allows you to connect a local drive directly from your Mac and make it available in the cloud. You can add the respective folder in the Connection Properties in the tab Local Resources.

Next, you have to select the required directory. Your Mac might ask you for permissions again.

4.3. Display settings

Go to the tab “Display” in the Connection Properties. Depending on your preferred configuration, you can reduce or increase the number of the monitors used for the cloud solution.

• BMD Cloud environment only on main monitor: enable Use primary monitor only

• BMD Cloud environment on all monitors: remove all check marks

If there are display issues, make the following settings in the tab Experience:

Usually, you can select the option LAN (10 Mbps or higher).