Moving BMD NTCS from an old to a new server/PC

21.07.2020 | NTCS Dokumentationen

1.1. Instructions

For the procedure described below, all users must be logged out of BMD NTCS.

1.1.1. Initial installation with up-to-date installation medium

First, you have to install BMD NTCS on the new computer/server using an up-to-date data medium for initial installation. Please make sure to follow the installation instructions provided with the installation medium. If possible, it is advisable to use the same paths as on the previous system. Ideally, you do not have to change the computer name, for then it will not be necessary to alter any paths and all clients in the network can remain as they are.

PLEASE NOTE!
An update DVD does not contain the SQL installation files that you need for the initial installation of BMD NTCS. You can request a data medium for initial installation and your licence key from the BMD update department (update@bmd.at).

Depending on the operating system that is in use or compatible, the BMD NTCS setup automatically installs the appropriate SQL Server version.
Details can be found in the System requirements in the section "Database systems/operating versions supported by BMD NTCS".

Detailansicht Technik

1.1.2. Backup of the database on the old system

Before moving BMD NTCS, you first have to back up the database on the old system. To do this, follow the steps below:

Start the SQL Server Management Studio by right-clicking and selecting “Run as administrator”.

Next, expand the tree structure to display the section “Databases” and right-click on the database "BMD" → Tasks → Back Up…

Under “Options”, enable “Overwrite all existing backup sets” and “Verify backup when finished”:

There is a progress display in the bottom left corner:

After the backup you should receive the following notification:

Detailansicht Technik

1.1.3. Copying the SQL backup file from the old to the new system

Now you have to copy the SQL backup file from the old to the new system.

In addition, the complete content of the BMDNTCS_PGMDATA share has to be transferred, except for the directories BACKUP, BMD5DB, INI and LOG.

If you also use the document management system (DMS), you need to copy the respective folders as well.

You can find the paths that are used in BMD NTCS here:

TOOLS → Administration → Paths

Then start SQL Server Management Studio on the new system and right-click on the database “BMD” → Tasks → Restore → Database…

Select the SQL backup of the old system and make the following settings:

Under “Options”, select “Overwrite the existing database” and “Close existing connections to destination database”, and make sure that "Take tail-log backup before restore" is not enabled.

There is a progress bar in the top right corner:

When the process is completed, you should receive the following notification:

After restoring the database on the new system, you have to start the program \BMDSoftware\BMDDBUpdate.exe once and set the “Login mode” to “Windows login”.

After the login, you can change all entries of the server name as well as the stored UNC paths under
Extras → Miscellaneous service routines → Change server name and network path:

Once this is done, you can start BMD NTCS.

If the users log in with single sign-on, you have to check the single login file in the BMD NTCS user administration (TOOLS → Administration → Authorisation → Users) for the file to be created.

If the Windows domain changes as well due to the migration, it can be adjusted using the function "Change domain for single sign-on users".

Next, please check the following paths:

TOOLS → Administration → Paths
TOOLS → Administration → Parameters → Overview of all TOOLS parameters → Overall system → General settings → BMD NTCS service
TOOLS → Administration → Parameters → Overview of all TOOLS parameters → Overall system → General settings → Communication system
TOOLS → Administration → Parameters → Overview of all TOOLS parameters → Overall system → General settings → BMD 5.5 parameters
TOOLS → Administration → Parameters → Overview of all TOOLS parameters → Overall system → General settings → Standard email
TOOLS → Administration → Parameters → Overview of all TOOLS parameters → Application server → General settings → General + Scheduler

Detailansicht Technik

1.1.4. Moving the clients from the old to the new server

Subsequently, you have to move the client from the old to the new server. The first step is to uninstall the client from the old server. To do so, run

\\<old-server>\BMDNTCS_PGM\BMDNetClient.exe and click on File – Uninstall NetClient

Replace “<old-server>” with the actual name of your old server.

PLEASE NOTE!
If Windows User Account Control (UAC) is active, you have to start the BMDNetClient by right-clicking and selecting “Run as administrator”!

PLEASE NOTE!
If you want to enable the option "Local archive add-ons", you have to close all Microsoft Office programs beforehand!

If the old server does no longer exist, please proceed as follows:

Delete the auto-start entry:
For 32-bit systems under
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
For 64-bit systems under
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
Delete the client directory under %ProgramData%\BMDNTCS\BMDNTCSClients
Rename BMDCLIENT.INI, for example to BMDCLIENT.INI.BAK, under %ProgramData%\BMDNTCS

Now you can install the client on the new server. To do so, run \\<new-server>\BMDNTCS_PGM\BMDNetClient.exe, under “Options” enable “Update with FORCE” and click on the button “Install”.

Replace “<new-server>” with the actual name of your new server.

PLEASE NOTE!
If Windows User Account Control (UAC) is active, you have to start the BMDNetClient by right-clicking and selecting “Run as administrator”!

PLEASE NOTE!
If you want to enable the option “Local archive-add-ons”, you have to close all Microsoft Office programs beforehand!