1. Installing The Parallels Client
2. Configuring The Mac Operating System
3. Configuring The Parallels Client
3.3. Configuring the connection manually
The Parallels Client is required for connecting to the BMD Cloud server. As opposed to a regular RDP Client, the old session will be continued if the system crashes or the connection is interrupted unexpectedly. Please download the Parallels Client from the App Store if possible.
>> Not to be confused with Parallels Desktop! <<
As an alternative, the download link is available on our FTP server:
https://ftp.bmd.com/BMD-Cloud/mac-osx/Parallels-Client-Download.url
You can find a compilation of all software downloads and their installation guides under the following link:
https://ftp.bmd.com/BMD-Cloud/mac-osx/
After the installation, the Parallels Client will be available as a new app in the menu of your Mac.
When first opening the Parallels Client, you have to set up a new connection.
Download and import the settings using the following link:
https://ftp.bmd.com/BMD-Cloud/mac-osx/Parallels-Client-Settings-MacOSX-BMD-Cloud-AT.2xc
PLEASE NOTE! If you import this file, already existing entries will be overwritten! Use this file only for clean installations or if you want to overwrite the previous settings!
If you want to set up the Parallels Client manually or if you have to adjust settings at a later point in time, please skip this section and continue with 3.3. Configuring the connection manually.
When you double-click on the new connection, the login screen opens.
When establishing the connection, a shortcut will automatically be created on the desktop, which allows you to directly access the Parallels login screen.
You can remove this desktop shortcut or generate a new one as desired.
To do so, the BMD Cloud icon must be marked as a favourite (blue star).
Set the keyboard layout to "German – Standard" or "ABC – QWERTZ" and click on "Add".
Austrian is not supported.
Allow the Parallels Client Full Disk Access and access to Files and Folders under System Preferences → Security & Privacy.
You can access the Connection Properties via the respective connection by clicking on the symbol.
Select the setting RAS Universal Printing under "Technology" in the tab "Printing". Under Redirect Printers, select Specific only and then tick the respective printer.
PLEASE NOTE! Printer compartment control and duplex settings do not work.
Never select all printers. PDF printers are not compatible.
Shared printers cannot be mapped in the Cloud.
If no printer is available here:
More troubleshooting options:
The Parallels Client allows you to connect a local drive directly from your Mac and make it available in the cloud. You can add the respective folder in the Connection Properties in the tab Local Resources.
Next, you have to select the required directory. Your Mac might ask you for permissions again.
You can create additional connections in the Parallels Client and preconfigure them for different users.
Primary connection AT | 172.19.19.11 |
Primary connection DE | 172.27.6.1 |
Primary connection CH | 172.29.0.21 |
Connection mode | Direct connection |
Port | 89 |
PLEASE NOTE! If you do not access by means of VPN but an extra activation of the public IP address was established for you (which is an exception), you have to use "asp.bmd.at" as the primary connection and "Regular Gateway" with the port "89" as the connection mode.
For Germany, you will need "asp.bmd.de" and "asp.bmdcloud.ch" for Switzerland.
Go to the tab "Display" in the Connection Properties. Depending on your preferred configuration, you can reduce or increase the number of the monitors used for the cloud solution.
If there are display issues, make the following settings in the tab Experience:
Usually, you can select the option LAN (10 Mbps or higher).
PLEASE NOTE! Bitmap caching should be enabled for the current Mac devices without a dedicated graphics card. For monitor setups with varying scaling, different resolutions and/or a high-resolution display, customer-specific display problems cannot be ruled out.