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Restoring BMD Cloud Outlook accounts

1. Restoring BMD Cloud Outlook accounts


Please restore the Outlook profile for the respective users.

You can do so under Troubleshooting → Email (Outlook 2019):

Screenshot of a graphical user interface displaying various options related to troubleshooting including dealing with email in Outlook 2019.

Select “Show Profiles...”:

Screenshot of a graphical user interface for an application called Mail Setup - Outlook. It includes options for configuring email accounts, data files, and profiles.

Next, click on “Remove”:

E-Mail - remove - OK

Then, select “Yes” to continue:

Removing profile - yes

Confirm by clicking on “OK”:

Always use this profile - OK

After this, you can restart Outlook. You will be asked for the name of the new profile. 
Enter “Outlook” as the new profile name and click on “OK”:

Adding profile name - OK

The system automatically enters your name. Click on “Next” to continue:

Auto Account Setup

Click on “OK” to complete the setup:

Add email account

Outlook will now start again correctly.

Note:
If you create a new Outlook profile, the settings for the default signatures will be deleted. The signatures are still available but you will have to define them again as the default signature for new messages, etc.

Signatures and Stationery - choose default signature

Section:

ASP - BMD Cloud




BMD Systemhaus GesmbH

Sierninger Straße 190

A-4400 Steyr

+43 50 883 or 0043 7252 883

bmd@bmd.at

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