Up- and download of database backups via BMD NTCS

1.    UPLOADING A BACKUP TO BMD

The backup wizard in BMD NTCS is primarily intended for stand-alone installations. When installing BMD NTCS on a server, follow the steps described below directly on the server. Every customer has access to an area on the BMD Cloud Explorer that is backed up separately.

1.1.    Backup and upload to BMD

To upload a backup of your BMD NTCS database, open BMD NTCS and click on Tools → Database → Backup wizard → Backup a. upload to BMD server.

CAUTION!
If you get an error message, you do not have sufficient permission and you have to start BMD NTCS by right-clicking and selecting ‘Run as administrator’.

1.2.    Storage location of the backup file

As a next step, specify where the backup file is to be saved. You can only enter a local drive, not a network drive (restriction by SQL).

1.3.    Notification by e-mail

Here you can specify whether you want the backup file to be deleted after the upload and whether you want to receive an e-mail notification when the upload is completed. Please enter the e-mail address that our Support staff has provided.
You also have the option to render the backup of the database anonymous before uploading it. This function is provided with regard to the EU General Data Protection Regulation GDPR.
 

Now the backup starts and the backup file is compressed and uploaded to BMD.

For this, the database is split in 100 MB parts (Z01, Z02, …).

CAUTION!

The connection is established via TCP port 21, while encrypted data is transmitted via TCP ports 5000 - 5100.

Your IT department might have to open access to these ports. If connection via ports 5000 - 5100 is not possible, the transmitted data will not be encrypted.

Subsequently, your default e-mail program will generate and send an e-mail (if you have specified an e-mail address before).

Once the process is completed, you will get a notification that the upload was successful.

2.    DOWNLOADING A DATABASE BACKUP FROM BMD

In BMD NTCS you also have the option to download files provided by the BMD support (e.g. a revised version of the BMD NTCS database).

2.1.    Cloud Explorer

To do this, open the Cloud Explorer under Tools.
 

Here you can view all the files available in your own area on the BMD Cloud Explorer.

2.2.    ‘Download and unpack’ and ‘Download files/folders’

To download a file select it and click on 'Download and unpack’. 

2.3.    Save/unzip file

The next step is to specify the folder in which your files will be saved and unzipped.
 

2.4.    Delete or keep files

After the download is completed you can either delete the files from the FTP server or keep them. Usually, it is best to delete them.
 

If the data are not marked for deletion, they are automatically deleted after 7 days.