Changing your password in the ASP environment (BMD Cloud)

1. CHANGING YOUR PASSWORD IN THE ASP ENVIRONMENT

This technical documentation illustrates how to change your password in the ASP environment (BMD Cloud). 

PLEASE NOTE! 

This password is not the password that you use to log in to your computer! 

RECOMMENDATION! 

If you need to change the local password on your computer, you should also change the password for your BMD ASP environment (BMD Cloud).

1.1. Windows

• Click on START in the bottom left corner (Windows button) → "Troubleshooting" and select "Change Password".
• Alternatively, you can also use the keyboard shortcut CTRL+ALT+END and then select "Change password".
• Enter your old password and the new password underneath in the dialogue box that opens.
• You will need the new password to log in to the ASP system (Parallels Client or formerly 2X) and to start BMD 5.5 with the NetSpeed client.

Password guidelines: 

The new password must comply with the following guidelines: 

• The password must not contain the user's account name or more than two consecutive characters of the user's full name. 
• The password must be at least eight characters long. 
• The password must contain characters from three of the following categories: 
  • Uppercase letters (A to Z)
  • Lowercase letters (a to z)
  • Numbers (0 to 9)
  • Non-alphabetic characters (e.g.: !, $, #, %)

2. ADJUSTING SETTINGS/PASSWORDS 

Please note that after changing your ASP password, you may still need to check or adjust the following settings. The new password must be stored for the program parts or features you use. 

2.1 Parallels Client

• In Parallels Client (formerly 2X), you have to save the new password in the connection properties.

• If you do not save your password (checkbox "Save password"), just use the new password when you next enter your ASP environment.

2.2 BMD NetSpeed client

Once you have saved the password in the ASP session in your BMD NetSpeed client, you also have to change and save the password in the client as well. 

2.3. BMD NTCS

In BMD NTCS, you now have to change the password in the synchronisation login details, if required in the BMD 5.5 login details and in the e-mail parameters for SMTP. 

2.3.1. BMD 5.5 login details

In BMD NTCS under Tools → Login details → BMD 5.5 login details → Password

Enter the password for your user here. 

2.3.2. Synchronisation login details

In BMD NTCS under Tools → Login details → Synchronisation login details → Password

2.3.3 E-Mail parameters

In BMD NTCS under Tools → Login details → E-mail system diagnosis → User-specific e-mail parameters → SMTP password

Enter the new password here as well. 

2.4. BMD 5.5 SMTP settings

In case you are also using BMD 5.5 in your ASP environment, you also need to adapt or change the SMTP password. 

In BMD 5.5 → F12 (program settings) → EMAIL → SMTP password 

2.5 Mobile phone and tablet

If you have activated e-mail (Exchange) synchronisation on your phone/tablet, you also need to change the password in your account settings. 

Please note that depending on the manufacturer and the operating system (Android, IOS), it can vary where to find these settings. 

2.6 BMD Mobile app

If you are using the BMD Mobile app, you also have to change the password there. 

• To do so, start the BMD Mobile app on your phone: 

• Then select the icon for the settings: 

Now enter your new password. 

2.7. Checking the locally stored login details of your computer

Please check on your local computer whether you have connected a network drive to the BMD Cloud and saved the password there. If not, please disconnect and reconnect the drive with your new password.

Also check on your local computer whether an old password is stored in your saved login details.

Control panel → User accounts → Manage your credentials